Over the last few years, the telecommunications industry has been rocked by major changes to its regulatory structure, underlying network technology and customer usage patterns. The cable industry's push into the phone business and a torrent of innovations such as internet telephony and advanced wireless technologies are threatening the foundation of this huge industry. The phone companies are furiously trying to cut costs to stay ahead of decline in revenues of traditional telephony services. The companies are also trying to add new revenue streams by teaming up with satellite television companies, offering packages of phone, broadband and TV service. New technologies are hurting the value of the huge telephony network investments made by telecom giants as startup companies utilize the excess fiber optic capacity to offer more cost effective services to customers.
At JeanMartin, our telecom solutions will help businesses work more effectively at lower costs. With our CRM solutions, we are able to provide a strong integration system that will better fit the needs of businesses.