Sunday, January 21, 2018

Managed Services

From legacy platforms, to traditional client server applications, to web applications, every enterprise has a significant investment in IT. At Jean Martin, we work with companies to control their IT portfolio and keep it in step with state-of-the-art technologies, aligned with up-to-date business logic.


  • Portfolio Analysis for Business/IT alignment
  • Application Offshore Analysis
  • Application Maintenance
  • Application Support
  • Helpdesk

Companies spend over 70% of their IT budgets, simply to maintain and operate their IT assets. Jean Martin streamlines that process, with our Maintenance and Sustained Engineering Framework, and our expertise in corrective, adaptive and preventative maintenance. From level 1 support to end-to-end solutions maintenance, the team of consultants at Jean Martin is passionate about excellence in IT.



Success Stories




Data-Center Management

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  • Heterogeneous OS, Storage Systems and applications support
  • Remote Monitoring & Management
  • Performance Optimization & Capacity Planning
  • Infrastructure Sizing, Implementation, Migration, & Consolidation
  • Problem Management with JMC Analysis
  • Storage and Backup Management
  • Database Management

Service Desk

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  • 24x7x365 Support
  • Monitoring, Administration & Reporting
  • Knowledge Base
  • Remote - Level One support
  • Vendor co-ordination
  • Trend-based consulting
  • Leveraging ITIL, COBIT Best Practice

Managed Security Services

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  • Proactive and Reactive Monitoring for Firewalls, VPN, IDS/IPS
  • Analyzing logs thru Effective Log Correlation Tools
  • Threat Management by External & Internal Vulnerability Assessment
  • Effective End Point Security - Anti Virus, Enterprise Patch Management, Encryption etc.
  • Administration, Maintenance and Performance Monitoring of Security Devices

Network Management

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  • Network Architecture Design, Implementation and Monitoring
  • Network Audits
  • Network Integration Services. – Active & Passive
  • LAN/WAN Bandwidth Optimization
  • Implementation and Securing WLAN
  • Network Health check
  • QoS Management
  • Capacity Planning

Information Assurance Services

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  • Security Audit
  • Compliance and Technology Assessments
  • Information Security Awareness Training
  • Information Risk Assessment
  • BS 7799/ISO 27001 Consulting
  • Incident Response Handling
  • Business Continuity Management


Service Request

Jean Martin Inc. 551 5th Avenue, Suite 1425 New York, NY 10176.
Any and all information submitted will be reviewed only by authorized representatives of Jean Martin Inc. and kept in the strictest confidentiality.
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